Government - IT Reorganization (NOVE-IT)
Led by the Swiss Federal Strategy Unit for IT (FSUIT), the NOVE-IT program to completely reorganize the Swiss Federal Administration's information and communication technologies (ICT) was launched in 1997 and fully implemented by the end of 2003.
The objectives of NOVE-IT were to establish ICT as a management resource to improve quality and flexibility and to raise efficiency by 23% or 130 million Swiss francs a year. These objectives were largely met, thanks to a total investments of some 210 million Swiss francs. In particular, efficiency was improved to such an extent that investments were already flowing back during the program.
The Program
NOVE-IT had a very broad functional and organizational scope that consisted of the IT Strategy development, IT architectural redesign, implementation of a demand-supply model, consolidation of IT services, IT process standardization, implementation of an IT cross charging model for more than 40’000 clients throughout Switzerland. The actual implementation of the program lasted around 3 years and consisted of a large number of individual projects and initiatives that had to be aligned and reconciled by a Masterplan across all ministries and departments of the Swiss Federal Administration. The NOVE-IT Masterplan has been developed by applying the GDPM framework.
Why GDPM?
GDPM has been selected for the NOVE-IT Masterplan because it forced the alignment of roles and responsibilities across the numerous stakeholders in a political sensitive environment from the very beginning. Additionally, the layered planning and GDPM’s rolling wave approach allowed for a level appropriate communication and implementation strategy.